1. Impac’s commitment to maintaining your privacy
Impac’s Privacy Statement has been created because we value our users and recognise their right to keep personal information private. This statement discloses our information gathering and dissemination practices for Impac.

2. Collecting information on Impac visitors
Impac collects information on our site visitors collectively including which sections of the site are most frequently visited, how often and for how long. This data is always used as aggregated, non-personal information. Impac utilises this information to improve and enhance our services by monitoring the areas on the site which are most popular to you. This aggregated information may be shared with Impac partners to provide them with an overview of how Impac visitors use the site. This is done for the purposes of providing you with a more efficient site.

IP Addresses
Impac’s web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.

Cookies & Applets
Impac uses cookies to provide you with a better experience. These cookies and allow us to increase your security by storing your section ID and a way of monitoring single user access.
This aggregate, non-personal information is collated and provided to Impac to assist in analysing the usage of the site.

3. Collecting information on Impac Registered members
As part of registering with Impac, we collect personal information about you in order for you to take full advantage of Impac’s services. To do this it may be necessary for you to provide additional information to Impac as detailed below.

Registration
Registration is completely optional. However, registration for Impac services allows you to take advantage of more of the tools and resources to assist you with any documents you may require. Registration includes submitting your name, email address, address, company, company classification, telephone numbers, option on receiving updates and promotional material.

4. Credit Card Details
Credit Card details are only sorted for the processing of payment and will be deleted once payment is processed.

5. Email communications from Impac
Impac also provides you with selected information about our documents and website changes in our email newsletter. This free service is sent to registered users and provides the option of opting out of receiving these by changing your preferences in ‘Manage My Account’. Impac may also make you aware of additional products and services which form part of your relationship with Impac.

6. Storage & Security of Personal Information
Impac takes all reasonable steps to ensure the security of our system. Impac allows you to access your information at any time to keep it accurate and up to date. Any information which we hold for you is stored on secure servers that are protected in controlled facilities.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by Impac. However, Impac will not be held responsible for events arising from unauthorised access of your personal information. You can also play an important role in keeping your personal information secure, by maintaining the confidentiality of any password and accounts used on the Impac site.

7. Access to Your Information
Unless you become a registered Impac user, Impac does not collect information that identifies you personally. If however, you become a Impac registered user, you are able to change and update your registered profile at any time. Should you require assistance with updating your account or removing your details from the site, this can be by forwarding an email to: admin@Impac.com.au

8. Impac Partners & Advertisers
Impac provides links and passes to third party sites. The use of your information by these third party sites is not within the control of Impac and we cannot accept responsibility for the conduct of these companies.

9. Feedback
Impac welcomes ideas and feedback about all aspects of the site. Impac stores feedback that users send to us. This feedback will be used to administer and refine the service and may be shared with Impac partners either in aggregate form or with specific identifying characteristics removed.

10. Privacy & Site Changes
From time to time, Impac may review and update its privacy statement. Revised versions will be updated on the website.